Payment Policies
At Lombardia Store, we are committed to providing a seamless, secure, and flexible payment experience.
Below are our policies regarding payments, credits, and exchanges.
Below are our policies regarding payments, credits, and exchanges.
Accepted Payment Methods
We accept the following payment options:
1. Credit/Debit Cards: Visa, MasterCard, and Amex.
2. Cash on Delivery (COD): Available for domestic orders only.
1. Credit/Debit Cards: Visa, MasterCard, and Amex.
2. Cash on Delivery (COD): Available for domestic orders only.
Refund and Credit Policy
Online payments are non-refundable once the order has been processed or shipped, even if the customer requests cancellation before delivery.
Customers may request an exchange or receive store credit only.
1. Returns and Credits:
• When returning a product, the amount will be credited to your account as store credit.
• Store credit must be used within one year from the date of issuance.
• Cash refunds are not applicable for returned items or cancelled orders.
2. Exchanges:
• For product exchanges, customers are required to contact our support team to provide details of the item to be exchanged.
• Any price difference will be adjusted accordingly. Additional payment may be required if the replacement item is of higher value.
Customers may request an exchange or receive store credit only.
1. Returns and Credits:
• When returning a product, the amount will be credited to your account as store credit.
• Store credit must be used within one year from the date of issuance.
• Cash refunds are not applicable for returned items or cancelled orders.
2. Exchanges:
• For product exchanges, customers are required to contact our support team to provide details of the item to be exchanged.
• Any price difference will be adjusted accordingly. Additional payment may be required if the replacement item is of higher value.
Payment Security
1. All transactions are processed through secure, encrypted payment gateways to ensure the safety of your financial information
2. We do not store sensitive payment details, such as credit card numbers, on our servers.
2. We do not store sensitive payment details, such as credit card numbers, on our servers.
Important Notes
• Non-Refundable Items:
Certain items are non-returnable or non-refundable (e.g.,
intimate apparel and others). Please review our Return & Exchange
Policies for more details.
• Communication:
Always contact our team for clarification or approval before initiating areturn or exchange.
• For any inquiries or further details, please feel free to contact our customer support team. We’re here to ensure a hassle-free shopping experience!
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